Posted On
4/1/2020
12:44:21 AM
by
rr
Hi Ramesh,
Is the insurance to be paid seperately on insurance link or it is in the visa renewal system. please clarify. thanks
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Posted On
4/1/2020
1:06:42 AM
by
Ramesh Sengodan
Insurance renewal will be separate as it is before, you can not renewal your visa unless paying the insurance fee.
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Posted On
4/1/2020
3:00:58 AM
by
RR
Dear Mr.Ramesh, Thank you for the update and its working, i''ve just renewed Visa 22 and Civil ID as well. Thank you!
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Posted On
4/1/2020
3:37:31 AM
by
Dokla
They are putting fines for delay in renewal of residencies. OMG
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Posted On
4/1/2020
4:33:59 AM
by
SJ
I paid insurance online. Then logged into the above link. I am seeing the dependant details, but not able to select it for renewal. Any idea?
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Posted On
4/1/2020
4:57:36 AM
by
RD
Same here... i can view all my dependent details but there is no option to proceed. Can someone please guide with the steps. I have one dependent that has expired 10 days ago and another dependent expiring in May. What are the steps to renew online?
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Posted On
4/1/2020
5:03:18 AM
by
SJ
@RD,
Did you renew Health Insurance online? If not, do it and try again.
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Posted On
4/1/2020
5:12:02 AM
by
RD
@SJ, were you able to renew online?
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Posted On
4/1/2020
5:26:59 AM
by
KK
Same Issue. Paid insurance online in MOH portal. But not able to renew. I can see wife''s & childrens details at https://eres.moi.gov.kw/individual/en; but no renewal option.
Any idea?....
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Posted On
4/1/2020
5:49:53 AM
by
shuweikh
I think I saw a post few days ago wherein only 2 months prior to the expiry of residences can only be renewed not beyond than that. You will see an orange button in front of renew button.
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Posted On
4/1/2020
6:26:18 AM
by
K O Rangan
Same like RD and KK. paid insurance online but no options to renew my son''s residency which is expiring next week. Anyone did, kindly tell the procedure. I tried with 3 different browsers also.
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Posted On
4/1/2020
7:27:56 AM
by
Francis Fernandes
same here. My wife''s residence too expired 9 days ago I paid the insurance online however like like SJ and RD i can see the details of my wife but cannot proceed further.
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Posted On
4/1/2020
8:23:41 AM
by
S N
Dears,
For those who couldn’t do renewal after paying insurance, were the residence expired at the time of attempts? Just thinking if that could be a reason.
Please keep us updated, all.
Regards, good luck and stay safe.
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Posted On
4/1/2020
8:52:41 AM
by
KK
@SN. No. My family''s not expired yet. It going to expire next week. But no option to renew in the site.
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Posted On
4/1/2020
10:06:17 AM
by
HF
Same here... renewed insurance and after logging in MOI visa renewal page you cannot find any icon to proceed with renewal for dependent..... If any one is able renew kindly post immediately...
Thanks
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Posted On
4/1/2020
10:47:33 AM
by
raunaque alii
Dear all can any body explain how to deposit a) online insurance money for visa renewal b) how to creat user and password for this lonk to continue further
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Posted On
4/1/2020
10:57:30 AM
by
Ali
@RR,
Can you guide through the exact steps starting from Insurance payment? When was the residency expiring?
Because after paying inside I''m unable to do the renewal from MOI portal.
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Posted On
4/1/2020
11:07:24 AM
by
HF
Dear Raunaqur alii,
First go to webpage https://insonline.moh.gov.kw/Insurance/interLoginpage.jsp
and register your civil id (sponsor) with required details. You will receive OTP on registration.
Then login again with your password. On opening page select "Personal Insurance" and then select suitable 22 option wife or children.
You will proceed to new page wherein you have to select "insurance status" as renewal and later enter civil id. Page will automatically check for details of the given civil id. Check details on shown up.
Later enter number of years of cover which is equal to the years you will proceed for renewal and later duration which is the date from civil id expiry.
agree terms and payonline. later again you will be directed to login page. Login again and later on opening beside your name at right top corner there is arrow which will show history of transaction. click n later download the receipt.
Later
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Posted On
4/1/2020
12:59:41 PM
by
mahammad sajid
Plz share proper link https://eres.moi.gov.kw/individual/en Above link is not showing 2nd step to proceed.
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Posted On
4/1/2020
1:08:59 PM
by
M
I face the same issue. After login, dependent details can be seen, but no link/button to renew the the dependent residency which is expiring this month. My visa (sponsor) is expiring in June 2020 (within one year). Is this could be the issue? People having similar issue, please check your (sponsor) visa validity and reply.
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Posted On
4/1/2020
8:18:43 PM
by
WhatsApp
All these complaints are the result of believing WhatsApp news.
Till now, Family residency renewal online is came only in WhatsApp news. IIK never published about family renewal. No other news paper published about Family renewal.
FYI, they are working on online family renewal and not yet announced that it is now live. Please check IIK news daily and stop doing things by listening to WhatsApp news
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Posted On
4/1/2020
10:14:13 PM
by
indian
I think it is not yet official because there is no option to update the Latin name. for my kids, the Latin name is P P and no option to change that. There is a checkbox to confirm if the Latin name is correct but how can we click it unless the Latin can be updated.
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Posted On
4/1/2020
10:15:38 PM
by
Scaria Varghese
my mother''s residence expired 15 days ago and because it is my parent''s residence i logged in to the online site and saw there is a fine to be paid KD. 30/- i paid it online and got a receipt for it too and since i had done insurance well in advance it is now showing an error and i couldnt do it . i am really in a fix as to i paid the fine and residence is not renewed yet. just wanted to share it here.
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Posted On
4/1/2020
10:27:58 PM
by
Sushant Singh
I did this online yesterday, without problems. Maybe the system is undergoing fin-tuning / maintenance, it will bounce back.
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Posted On
4/1/2020
10:33:28 PM
by
Ali Dynamic
There was no official announcement from MOI, nor any news paper report about this service. Many people have received a whatsapp message though.
The service was available Yesterday for few hours & some people have done the renewal. Since Yesterday evening online renewal option is unavailable. Seems it was trial run & many people used it during that time.
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Posted On
4/1/2020
11:43:51 PM
by
vijay Kumar
I tried to renew visa 22 for family, but no option for renew, yesterday some person were able to renew residency but today its not possible, expired residency shows violations and required to pay fines, but it can change as the online services were not available earlier
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Posted On
4/1/2020
11:52:59 PM
by
raunaque ali
Dear Mr where to find company registration no Because this required to fill in insurance login
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Posted On
4/1/2020
11:53:17 PM
by
INFO
for those peoples who paid insurance online but not appear proceed button when you pay insurance online after payment successfully there is button send click on that then check there is proceed apear
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Posted On
4/1/2020
11:56:48 PM
by
Sushant Singh
Gents, maybe the system is undergoing fin-tuning / maintenance, it will bounce back. They must have done a short trial run yesterday and are now checking the results.
No need to worry and panic, the system works, renewals can be done swiftly, wait for the system to be back online, meanwhile pay your insurance. Everything is linked, so go step wise.
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Posted On
4/2/2020
12:04:58 AM
by
AD
@INFO,
Didn''t understand what you mentioned. Could you explain it? Appreciated if you can write the steps.
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Posted On
4/2/2020
8:07:04 AM
by
WhatsApp
I again repeat, all these because you ppl are listening to WhatsApp news.
Please wait until IIK report that the Family renewal is online. until then dont do any transaction.
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Posted On
4/2/2020
8:17:31 AM
by
JJ
My wife residency expired on 30th March 2020. I logged into the MOI link. I can view all my dependent details but not able to select it for renewal. What can I do?
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Posted On
4/3/2020
3:39:54 PM
by
inform r
hi all\
it is working i renew my kids residence at late night
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Posted On
4/3/2020
4:05:17 PM
by
raunaque ali
Dear can any body can explain Step by step online way to get renewal of residency ,this login should be on sponsor civil I''d detail or with depend /family civil ,please explain Colud it be possible my family residency renewal before me as my local work permitt transfered only now then next day soon office closed Please advice me
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Posted On
4/3/2020
9:52:33 PM
by
M
Renewal button is active now.
@ raunaque ali You need to login as sponsor. All your dependent details will be seen there.
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Posted On
4/3/2020
11:02:20 PM
by
Ahmed
Iam planning to cancel Residence Visa for my family and send exit. Is there any option. I heard only renewal option is open online. My family resident visa is expired and showing fine. Plz help.
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Posted On
4/3/2020
11:36:57 PM
by
Geo
Is there anywhere we have to use Arabic in the form?
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Posted On
4/3/2020
11:49:15 PM
by
SHIBUABRAHAM
Hai
My Son''s dependent visa expired on 21/03/2020. I already paid insurance on 12/03/2020. Due to the closure of Ministries I cant renew the same on date. Now online facility available and I checked to renew the same through online but it saying to pay the fine also. Anybody face this issue . Ministry already announced not to pay any fine due the closure of facilities.
https://www.indiansinkuwait.com/news/No-fine-for-late-renewal-of-visa-due-to-holidays/
Pls advice.
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Posted On
4/4/2020
12:26:03 AM
by
Sanjeev M
Residence renewal for family visa article 22 is working now. Just now i renewed my wife and 2 kids residence and civil ID successfully.
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Posted On
4/4/2020
12:48:15 AM
by
ali akbar
I need to renew the residence permit of my son who is in India right now. I came to know his passport is valid less than one year when I tried to renew thru online. Can anyone came across this issue? or anyone can advise the solution?
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Posted On
4/4/2020
12:50:33 AM
by
David
Hi,
I travelled with my wife and kid o india on 21 Feb. We were supposed to come back on 11 mar. My wife''s residency expired on 15-Mar. I can see my Kid as dependent but cannot see my wife as dependent in the system. Is there any way I can renew her residency while she is still in india?
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Posted On
4/4/2020
3:21:34 AM
by
Abdulaziz Ahmed
My son''''s residency expired on 23/03/2020. I tried to renew his residency but his name is not there on the MOI app/website under my sponsorship list/anywhere else.
So, I tried to check with MOH website to check if I can renew his medical insurance. When I put his civil ID number it shows his details, but the Cover Start Date is not getting assigned from the last date of his residency i.e. 23rd March, instead it is only taking the input for the current date i.e. (04th April).
Do I pay the insurance and will the MOI App/Website show the name / is there any other way to do it?
Please guide whoever has a similar experience.
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Posted On
4/4/2020
3:34:39 AM
by
S TIRUMALA RAO
Dear friends, today morning I did residency renewal for my wife (article 22) online. Process is very very simple. Just took few minutes. You must pay the insurance online beforehand at MOH website. Than log in to MOI site. If all the data is correct, please click on renew option and that''s all. It will ask you to pay 10 KD fees online. Once you pay, you will get sms to pay the civil id renewal fees. That''s all.
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Posted On
4/4/2020
6:19:33 AM
by
raunaque ali
My residency is not valid as expired and I local transferred in the other company. only online work permit transferred done on 12-03-2020 after that soon(all ministry ) got closed .a) can my company transferred my residency online without opening the soon b ) Can i renew my family residency online without transfer of my residency and how please help please
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Posted On
4/4/2020
6:31:38 AM
by
raunaque ali
@M Dear friend after login with my family residency no.my login /profile not accepting online .now showing THIS ACCOUNT IS ALREDY CREATED but while putting log in detail it is not opening
consider my and my family residency already expired.i took local transferred and only my work permitt transferred on 12-03-2020 next day all ministry closed
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Posted On
4/4/2020
9:07:20 AM
by
Prince Antony
Today I tried evening onwards, after selecting renewal, while Paying KD 10, instead of getting KNET page, it is showing UNEXPECTED ERROR, PLEASE TRY AGAIN LATER...Anybody having same experience?
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Posted On
4/4/2020
9:38:54 AM
by
GMani
@RaunaqueAli If your login is not working, try forgot password. I got it done that way. Infact , I got it done after many ways.
For others, My child''s resi expired. I have a residence violation as it got expired after insurance being paid earlier, cudnot do the renewal due to the closure. I had to pay fine.
But not able to proceed for the renewal after pay fine today. Will wait.
BR
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Posted On
4/4/2020
9:41:32 AM
by
Irfan Shaikh
Yes...I am also facing same problem....
UNEXPECTED ERROR.....
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Posted On
4/4/2020
9:53:40 AM
by
raunaque ali
Dear iik viewer my family residency was expired on 03-03-2020 and i find online residency fine 66 kwd , how its come it meand govment closes the residency office and also charging fine also at the same time gov anonunce there would no t be residency expire fee. could any body can explain
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Posted On
4/4/2020
10:21:54 AM
by
Sreekanth Balan
@Prince Antony
I am tried, after selecting renewal,instead of getting KNET page, it is showing UNEXPECTED ERROR, PLEASE TRY AGAIN LATER... if you find solution message pls
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Posted On
4/4/2020
11:07:29 PM
by
nahas vkm
Hi Mr. RAMESH
New visa stamping started through online, if started can you provide link to do it. Thanks
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Posted On
4/4/2020
11:43:20 PM
by
Mahaboob Basha Shaik
I have paid insurance for my family through MOH website.
After that i clicked on the MOI linked provided for online residency (22) first few days it was not showing the options to renew now its allowing me to renew by paying online.
But I want to make sure about Latin Name. Do anybody have idea about Latin name how can I write it correctly. The name of my wife and daughter are not matching exactly in MOI link.
Please guide me how to write Latin name matching passport
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Posted On
4/5/2020
12:11:13 AM
by
HF
Visa Renewal shows the icon for renew.
When i click on renew its says "Cannot proceed your request for violation existance!"
It doesn''t say which violation.Visa is going to expire on 9-APr-2020.
Anybody has any such issues??
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Posted On
4/5/2020
12:25:46 AM
by
Prince Antony
@Sreekanth, @ Irfan
It is working now....
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Posted On
4/5/2020
12:30:20 AM
by
Joe
@HF
Am on the same boat too. The reason is my dependent should go for "finger print" again, though she has done the same last year upon renewal.
You will find the reason in Arabic under "Cannot proceed your request for violation existance". Have one of your friend to translate it for you.
Do not forget to share \ update. Thanks.
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Posted On
4/5/2020
12:42:03 AM
by
Alex Dcosta
My son''s residency will be expiring on 02-May-2020 and passport will be expiring on 18-Apr-2021, so I think it is better to renew before 18-Apr-2020 (to maintain the 1-year passport validity rule for renewing residence). When renewing the residence online on MOI, is there an option to select residency from and to dates or does MOI system automatically consider from renewal date or residence expiry date or health insurance validity date ? the health insurance permits payment till 17-Apr-2021. Comments are welcome.... Thanks
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Posted On
4/5/2020
1:07:23 AM
by
roxaanne mentooe
Hi Mine says medical report for renewal must be submitted first. But kuwait is not doing any now. Help please
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Posted On
4/5/2020
1:46:38 AM
by
Venky Arram
Hi Viewers,
Good Morning, can any one help me since my wife and child (Having 22 Visa) is staying in India for almost near to 180 days and it is going to complete 180 days by April 12 and visa is going to expire on June, is there any procedure to renew visa because after completion of 180 days visa is going to expire automatically so is any body aware of any procedure that they come to Kuwait even after completion of 180 days in India, plzzzz.
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Posted On
4/5/2020
1:47:40 AM
by
Ali Dynamic
Guys,
Note that there was no official announcement from authorities about commencement of online residency renewal of Article 22. Hence do not jump and do it.
Especially those who have violation payment (fine for residency expiry) just wait. Govt already announced earlier fine will be waived off. But if you renew it online you have to pay fine. Have patience and just wait for official announcement.
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Posted On
4/5/2020
1:49:30 AM
by
MD
@ HF
I TOO FACING THE SAME PROB.
WHEN I CLICK RENEW BUTTON , IT SHOWS ''''CANNOT PROCEED YOUR REQUEST FOR VIOLATION EXISTENCE ''''
FROM YESTERDAY
LET ME KNOW IF YOU FIXED YOURS THANKS
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Posted On
4/5/2020
4:14:39 AM
by
Karthik
My daughter residency is getting expired by this week. I tried to update Latin name due to missing my 1st name in the website. However last year 1st letter only appeared in the Civil ID due to space constraint but currently it is not appeared. I updated correct latin name still waiting updates in the system.
Anybody face the same issue please advise.
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Posted On
4/5/2020
4:55:17 AM
by
HF
On " Cannot Proceed for violation Existence" message
I translated Arabic message and it read " Error - the person has not paid the enrollment fee for the required period".
Anybody had such issues with such error during renewal. When payment link/site will open for renewal, any idea???
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Posted On
4/5/2020
6:27:02 AM
by
HF
I think may be wrong input of health insurance period is giving error....
Visa period is 9-Apr-2020
Health card was expiring on 30-Mar-20. So i continued same health card insurance period and now may be clashing with visa expiry period
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Posted On
4/5/2020
9:57:37 AM
by
VJ
I tried to renew my wife residence but it shows me the violation existence message. Is it a system error? It shows a tick ? near the finger print and then towards the bottom it says in English violation existence and cannot proceed. In Arabic it says to take fingerprint. Anyone can help on this?
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Posted On
4/5/2020
10:15:21 PM
by
cyril
I paid a fine of 20 days and it still shows me as a violation exists, How is this problem solved?
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Posted On
4/5/2020
10:46:50 PM
by
Joe
@HF, Yes the error probably is due to the date clash between Health & Visa expiry date. I suppose, you must opt the health insurance date in line with the visa expiry date.
@VJ, I am facing the same issue. In fact, my wife under went finger print last year too (I do renew her residence on yearly basis......so every year she was asked to go for finger print. I think, this is because she usually staying out of Kuwait for a longer period about five plus months each time).
Our company PRO is an quite active person. I have explained him my situation and given him the print out of the error message along with insurance receipt to check with the Ministry personal. Let''s see what he brings out. Sitting fingers crossed.
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Posted On
4/5/2020
11:39:57 PM
by
Succeeded On Renewal 22
Dear Parents, I tried renewing online yesterday, we succeeded. It was for our son. I created login id and PW for a sponsor that is my husbands. Logged in, automatically shows the dependent that''s, my son. Proceeded to renew button, paid 10KD fee for renewal. Then as it renewed. Asked If I want to renew the civil id too, did soo. and succeeded. Before this, I paid the insurance online for 30kd. Please be sure that there no violation fine on the sponsor,
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Posted On
4/6/2020
1:54:48 AM
by
Ubaise House
Please anyone clarify regarding the family dependent visa. I have applied for my family visa and they have completed everything from india and they got visa stamped in the passport and it has mentioned that they should enter before 5th of May 2020,and suppose if they cannot make travel on or before that how I can renew this,or else I should proceed again with the same procedure to get the visa stamping again,please anyone help if know about it.
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Posted On
4/6/2020
2:29:22 AM
by
expired Health insurance
We successfully renewed residence of one of my family member, but stuck with renewal of the another. Please help
Civil id end date: 02/04/2020
When we try to renew Health insurance for (03/04/2020), it accepts only from current date (06/04/2020).
Should we proceed with the current date (06/04/2020) and try to renew the residence.
Please advise / share your experience.
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Posted On
4/6/2020
2:58:37 AM
by
VJ
@joe do let me know what turns up... and also I think now they are renewing only for ppl whose residence expired during early March. Probably it’s because of that. My wife’s residence finishes coming week. So maybe that’s the reason it’s not renewing
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Posted On
4/6/2020
3:35:46 AM
by
Kiran Jagtiani
have two dependent residence expiry (one 4th April) and second (8th April), however unable to pay online insurance. When we proceed to pay insurance get a red popup saying "This Civil ID has a valid insurance and insurance can be renewed only 180 days before the expiry date" while we fulfill the clause as 1st iqama already expired & 2nd expiry after 2 days. Please advise if anyone facing the same issue and if anyone has a solution. Thank you
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Posted On
4/6/2020
4:07:40 AM
by
raunaque ali
what about a) residency 18 renewal b) residency 18 transfer possible online now , can some body explain me
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Posted On
4/6/2020
4:19:19 AM
by
Renewal success
@Kiran Jagtiani
dependent residence expiry (05-Apr-2020) Insurance, residence renewal and Civil id payment successful.
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Posted On
4/6/2020
6:49:22 AM
by
Irfan
Hello, please could anyone advise that after updating new passport details and change in latin name, when the system will allow for renewal. Thank you.
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Posted On
4/6/2020
8:43:15 AM
by
SG
How many days it takes to update the new passport information in the system. After paying fines daily I''m still unable to renew as the message is displayed violation existence. Today I paid the fine in the morning, still same message is showing and new passport info provided 2 days back still not updated. Something is not right, do they know about this error.
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Posted On
4/6/2020
8:49:20 AM
by
Mohammed
SG I have exactly the same experience. Don’t know wht to do next.
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Posted On
4/6/2020
11:35:46 AM
by
KK
@SJ It could take time get updated, the new passport info , Latin name chnage etc. Some body from MOI should verify and approve. I also made request for the same in portal. Let''s wait few days. And not sure they working and processing these requests as ministry offices are closed. Untill passport info get updated we can''t renew. So don''t pay any fines now. Some time they may waive the fines ...??
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Posted On
4/6/2020
2:58:32 PM
by
DSP
Hello....Could you please advice how to update the new passport details before start the online insurance payment and 22 resident renewal online? My son passport is recently renewed and it should be updated before renew the residency.
Dear "SG" and "KK" can you please help in this matter how to update the passport as we have completed the process recently.
Thank you
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Posted On
4/6/2020
9:59:39 PM
by
Sushant Singh
@DSP, you should be able to pay insurance. Then login to residency renewal portal and upload new passport details, which will be approved by MOI, after which you should be able to renew residency. In my opinion insurance is tagged to your civil id, since previously when changing passports insurance does not need to be paid again, so insurance renewal is possible. Passport changes come later.
However, let us wait for few more replies.
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Posted On
4/6/2020
11:09:36 PM
by
Joe Raj
@VJ.....I was asked by my mandoop to be patience since this error has been addressed to the concerned team it seems. As per the current situation, the ministry is going to relax all the online errors faced by the visa holders of article 22.
So, nothing can be done unless stay patience. Let''s wait and see.
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Posted On
4/7/2020
5:07:18 AM
by
Murugan
Hi pls let me know how to change address in civil id? My daughter civil id is getting expired! I applied my insurance! Pls let us know
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Posted On
4/7/2020
5:27:53 AM
by
Abdu Edakra
I renewed visa of my daughter online today. Insurance had paid online 2 days ago, but couldn''t renew visa on same day as her Latin middle name was missing. Never had this error within 20 years in her name. I applied to modify it online since there is an option there on the stage.
I completed the process today even if there were no changes in effect in her name. But, the transaction receipt shows everything is OK (meant Latin name is fully OK even if it shows us as missing middle name during the process).
So, if there were no history of name error in past, you could simply proceed even if you see Latin name error, assume as the error is only in online platform).
Once you completed, you will get a receipt and you will be automatically prompted to renew Civil ID thru new new link as well as SMS. You could proceed or can do later as usual. Keep in mind that you will get the visa renewal option (activated icon at its site) only after Insirance paid.
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Posted On
4/7/2020
6:40:23 AM
by
SK
Hi, The portal does not show my wife’s details sponsored by me. It states that sponsor does not have any sponsored to be shown. Please help. I have got the insurance done manually before lockdown. My wife’s residency has expired during mid March.
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Posted On
4/7/2020
8:13:12 AM
by
shuweikh
@ Abdu edakra, I have some doubts. After applying for latin name correction ,when you logged in did you see the middle name still missing and still you proceeded with renewal process. Did you get the correct name including the missing name in the transaction receipt ? clarify please. thank you
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Posted On
4/7/2020
8:55:05 AM
by
kunal Sharma
Hi everyone, can anyone provide the information regarding the new passport update for renewal and how many days will it take to update before renewal. Regards
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Posted On
4/7/2020
10:37:21 AM
by
jaison lucas
My daughters residency expired on 2/Apr/20. I tried renewing on 4th Apr, it gave all check marks OK, but gave a message "Cannot proceed your request for voilation existance.There is a fine due to non-renewal of residency...." but u click the link to pay the fine, there is no fine.All the check voilation tick marks are green.
I renewed for a friend of mine whose daughters residency was expiring next month. Made the insurance online and made the renewal after paying 10KD, it went smooth with a msg on the mobile to renew the civil Id.
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Posted On
4/7/2020
1:10:18 PM
by
DSP
@ Sushant.......Yes Sushant you are right....but online health insurance renewal page requirred to mentioned the passport expiry date. As I said my son passport recently renewed, so should I put passport expiry date as per the new passport?
Can somebody help me ho to update the new passport details before 22 residency renewal through online.
Thanks
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Posted On
4/7/2020
10:38:51 PM
by
MS
Expired residence renewal success
My daughters residency expired on 02/Apr/2020, I tried renewing on 8th Apr, 1. Insurance paid starting from 8th Apr. (from MOH site) 2. Tried residence renewal from MOI website. 3. Gave a message "Cannot proceed your request for voilation existance". Pay fine. 4. Paid fine through the MOI website link. 5. Logged out from MOI website and re-logged in. 6. Tried residence renewal again, it gave all check marks OK "No violation" 7. Proceed to payment gateway for Kd 10/- payment. 8. ERROR "Please try again later" - tried 2-3 times with a gap of 30 mins. 9. Payment got deducted with error "The transaction was failed please try again", received PACI SMS for civil id renewal link. 10. Made payment for CIVIL ID thru the received link, after verifying details.
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Posted On
4/8/2020
1:32:10 AM
by
EXPATRIATE
Dear All,
My sons residence expired on the 28/04 and I had paid MOH on 23/04 but due to reasons beyond my control I could not renew the residence. Just got info yesterday and tried to pay fine ( 9x2) and due to error payment was not taken.
Paid today (10x2) and tried to renew residence site is still asking for fine. How long should I wait after paying the fine
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Posted On
4/8/2020
3:26:11 AM
by
HF
Hi, Anyone tried to renew Mother or father dependent visa online.... Kindly share your experience as I am receiving message in arabic that " Violation Existence - Error - the person has not paid the enrollment fee for the required period"
Thanks
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Posted On
4/8/2020
6:26:44 AM
by
Ahmed
Service is working fine now as i Was getting error even after paying fine that violation existed, maybe Due to passport update.
Alhamdullah paid fine till today and got residency extended.
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Posted On
4/8/2020
6:40:58 AM
by
SG
Dear All,
I could complete the transaction
I had requested for update of new passport details which took almost a week to update.
I paid the fine to see if I can proceed, today after a week I saw no violation proceed to pay KD 10. After paying, when paying the KD 5 for PACI, this is where you can see the new details updated.
Hope this will help the one seeking info.
Have patience, it will happen.
Stay safe all
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Posted On
4/8/2020
7:01:26 AM
by
Anand M Poojary
Dear all, Valid civil I''d of father is required for renewal, or else online will accept...
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Posted On
4/8/2020
10:02:01 AM
by
NQ
Article 22 -(Wife family visa) First time residency - Health check shown as passed on moi website, Finger prints are done, i have paid 40 insurance online & have receipt with me, could anyone guide me what is the next procedure and what to follow.
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Posted On
4/8/2020
11:32:59 AM
by
SG
@ Mohammed
I had sent my request to update passport on 1st April and I got it done today, so probably your request will be updated very soon.
Please keep checking by paying fines daily in the morning as data takes times to update. By afternoon or evening, the fine paid will be updated and hopefully if passport details are updated you will get the NO VOILATION proceed to pay option.
New passport details you can check before paying the KD 5 to paci for which you will immediately get an SMS after paying the KWD to Jawasat online.
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Posted On
4/8/2020
12:33:50 PM
by
Ramesh Sengodan
Hi everyone visa renewal and passport updated successfully in MOI. I did not find indian nationality when i was select in english page . Unfortunately i submitted passport updated request without selecting nationality. Later i did not get option for renew of residance and it shows as passport end is not correct, it means there is violation in the passport . Today i found that in arabic page there is option for indian nationality but it is not accepting the request because, i already made one passport update request. Later there is option for opinion in MOI, i was select complaint/suggesstion, entered all the details with reference number today evening i got the option for residancy renewal and i did . Civil ID renewal also completed with paying of 5 KD IN PACI . Please everyone if anyone facing problem there is option in MOI, your opinion in that please enter your problem and it will work ????????????. They are updating the system .
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Posted On
4/8/2020
1:10:30 PM
by
raunaque ali
DEAR ALL AS PER THE MINISTRY ANNOUNCEMENT THERE COULD NOT BE ANY FINE FOR RENEWAL BUT NOW SEEN FINE FOR EVERY ONE IS COMING EVEN MARCH MONTH , IS THIS JUSTIFY ? WHERE MINISTRY CLOSES ALL THE OFFICES AND THEY SAID THERE WILL NO FINE , THEN HOW COME NOW THEY ARE CHARGING THE FINE
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Posted On
4/8/2020
1:14:16 PM
by
rofiqul kabir
Article 22 3 day back i paid insurance still it shows the following problem: "Cannot proceed your request for violation existance" and something in arabic if we translate: error, the person dont have criminal documents, request to check with criminal department.
please help if any body have any information about this. thanks
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Posted On
4/8/2020
8:08:22 PM
by
Ramesh Sengodan
Hi kabir, Do you update passport validity details in the insurance ?? If passport is old , there is no change in anything you just make complaint with insurance reference number it will may work or else it will work before expired day. That means if tomorrow visa is expire it will work today evening. Also please enable send SMS in MOI so that they will send an SMS before visa expire or default it is coming SMS i dont know exactly . Do all these, it will work for you i hope.
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Posted On
4/9/2020
12:35:04 AM
by
User
MOI residence renewal site is not working..please advise if any one knows
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Posted On
4/9/2020
6:14:22 AM
by
RD
@HF, I am receiving the same message while renewing for my father. Violation Existence - Error - the person has not paid the enrollment fee for the required period"
This is after I paid the fine that was being shown.
My guess is that this error is for payment of 200KD that we pay every year for parent''s renewal. Guess they haven''t thought this through. I hope they fix this.
Same is the case with those who need to get Fingerprint done every year. It is showing fingerprint is pending. But there is no provision to do it online. Again, I hope they fix this too.
Regards, RD
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Posted On
4/9/2020
7:11:26 AM
by
rofiqul kabir
hi Ramesh Sengodan thanks for ur comment, my wife''s passport is still valid up to 2024, i did not update anything, problem is i think finger print. at this time finger print office is closed, after 1 week everyday 2kd late penalty will be added i guess. i dont see any solution. can i make a complain to police station?
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Posted On
4/9/2020
9:32:00 AM
by
Ramesh Sengodan
Hi kabir; Make complaint in MOI website in the your opinion option not police station. Also they will send SMS before expired with register mobile number. After that it may work. Anyway you just make complaint in MOI also you just add your mobile number in Remind me option for backup.
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Posted On
4/9/2020
11:54:44 AM
by
Abdu Edkara
@Shuweikh
Even if I applied for Latin name change as the middle name was missing. The online application for the correction had accepted successfully on Sunday.
On Tuesday, I completed the renewalvprocess even if there were no changes in Latin name (shows as missing middle name). But, I surprised as the transaction receipt shows the complete name (without missing middle name).
It means, if we see an error in Latin name during online renewal, assume that it is only shows as error in the new ONLINE PLATFORM (especially if you never ever had any name error in past).
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Posted On
4/9/2020
12:00:49 PM
by
shuweikh
Thank you @ Abdu Edkara
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Posted On
4/10/2020
8:41:02 PM
by
Shajahan
@Abdu Edkara,
Do you receive a notification once the LATIN Name is update?
When I tried to renew my dependant residency, found Middle name missing. Although it didn''t prompt me to update the LATIN Name, I just clicked the option to change LATIN NAME & attached PASSPORT & Civil ID pictures. I received a reference number.
Please tell me how to check the status using reference number.
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Posted On
4/10/2020
10:57:04 PM
by
MS
The finger print office is working in Meshrif, If anyone has message for finger can go & make finger second day he can renew residence.
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Posted On
4/10/2020
11:05:50 PM
by
Ramesh Sengodan
Hi sajahan, If You are going to change again in the latin name change it will show under process , after renewing residance also it will show the same. Name will be updated and approval may be after opening of MOI office.
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Posted On
4/11/2020
12:19:50 AM
by
Dina
@Ramesh Sengodan,
Thanks for the reply about Latin name change. So after applying for Name Change online we can proceed with renewal? I mean no need to wait for approval of name change?
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Posted On
4/11/2020
12:34:30 AM
by
Ramesh Sengodan
Hi dina, Yes you can renew the residance at the earliest , then name change will be updated in the civil id . Dont worry .
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Posted On
4/11/2020
12:51:49 AM
by
Shajahan
@Ramesh & Abdu,
After submiting request for Latin Name change, now when I try to renew residence still Second Name is missing. If I proceed I have to click on agree Latin Name is same as Passport. This is confusing. When the online platform is showing the name not same as in the passport, is it OK to go ahead and renew?
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Posted On
4/11/2020
1:37:40 AM
by
raunaque ali
Dear all can some body know ,tomorrow on -12-04-06, soon will open or not for residency transfected and when not tomorrow then when it will open pleas let me urgent
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Posted On
4/11/2020
2:25:18 AM
by
Ahmed
@ramesh, I have updated new passport details for my son in MOI website. My question is can i make INSURANCE renewal before the new passport details are updated.
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Posted On
4/11/2020
3:31:19 AM
by
Ali
I think those who done NAME UPDATE or PASSPORT update can proceed with the Residency renewal if it allows you to do. But do not process Civil ID renewal. Just wait MOI approval for your Name Change / Passport update transaction. Otherwise it might not get updated in Civil ID.
Correct me if I am wrong
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Posted On
4/11/2020
5:47:14 AM
by
Ramesh Sengodan
Hi ali, Soon will not be opened untill further information from government. Hi ahmed you can make insurance before or after passport updation. In insurance just confirm the passport expiry date. It should be new passport expiry date. For me 3 days it took for Passport details updation in the MOI. You can check by MOI mobile app whether it is updated or not . Then you can renewal your visa. Better you do visa renewal in last day. Hi ali, For me passport details was updated after 3 days. In MOI mobile app or website you can check it is updated or not . For name also will be same but i am not sure. If it is okay then same time you can renew your civil id . Otherwise they can put fine for civil id delayed . For safe better you can renew civil id at the same time. I hope by online itself it will be updated .
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Posted On
4/11/2020
5:56:45 AM
by
Ramesh Sengodan
Hi sajahan, Bettet you can renew your visa in last day. So that you can check the details in MOI mobile or web . You just confirm your name change as in the passport . And one more my son having two words name. But in MOI app /website showing first name only nof second name. But in civil id i am having correct name earlier. I dont know new civil id . Even i did not change any name request . Will see?? Anyway last day better renew everyone your visa to avoid fine.
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Posted On
4/11/2020
9:53:46 AM
by
AMEER AHMAD
Hi, I need your help. I am in India with my family. One of my kid residency was expired on 19-03-2020 and there was no online option at that time. Later his name was not appeared in my moi account for his residency renewal. Only my wife and other kid name were there as their residencies were still valid. One of my friend suggest me to pay insurance and penalty and paid both yesterday. But still my kid name is not appearing in my moi account for renewal. I tried app also, but same issue. Is any one please suggest me what to do.
Regards,
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Posted On
4/11/2020
10:27:46 AM
by
Ramesh Sengodan
Hi ameer ahmed , Please make a complaint in MOI, there is your opinion options available for clmplaining. So you can fill all the details with insurance reference no and penalty reference no. Then check within 3 days. After that May be it will be updated i hope .
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Posted On
4/11/2020
4:41:31 PM
by
Ahmed
hi, i have renewed my son residency last week. Now when i tried to pay for civil id it shows “ Our records show that either: You have not renewed your ID card, and the card is considered cancelled,Or the procedures for renewing your ID card are not yet complete. If you have already submitted your renewal documents please try again in 10 days.”. I have given these documents when i am taking civil id first time..anyone face problem like this ??
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Posted On
4/11/2020
8:27:57 PM
by
Sushant Singh
@ AMEER AHMAD, use the opinion tab in your moi login, and explain the situation there. Be brief and to the point, Give all the details, I am sure, they will look into it. Once you pay the fines, give it at-least 1 or 2 days, it should reflect in the system. You should be able to renew residency, just be patient.
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Posted On
4/11/2020
8:36:46 PM
by
Ramesh Sengodan
Hi raunaque ali, Dont mention your civil id number in public forum for safety .Once workpermit is transferred new company only responsible for you. So you check the status of your visa in your new company . Once your visa is extended then you can do your family visa by online . Unless your visa renewal it is not possible to others . You can check your new company mandoop or admin for the process .
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Posted On
4/12/2020
3:40:12 AM
by
Ahmed
hi, do anyone have idea how to submit documents to PACI for infant civil id renewal..any special email ID is available.
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Posted On
4/12/2020
3:55:27 AM
by
RSB
my daughter residence expired on March 22, 2020 and i just paid the late renewal violation fee 20x2KD=KD40/- using knet and it gave error after putting the OTP but the amount got deducted in my bank account. I checked once again the to renew but it still showing late renewal violation. Does anyone face the same issue? How long it takes to reflect ?
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Posted On
4/12/2020
5:59:19 AM
by
Ramesh Sengodan
Hi ahmed , There is no special mail id for civil id renewal only PACI . If you have any problem for civil id renewal you just make compalint in CONTACT US page and put some reference number if you have any . Lets try .
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Posted On
4/12/2020
6:01:36 AM
by
Ramesh Sengodan
hi RSB , If you have any problem for visa renewal you just make compalint in YOUR OPINION page and put some reference number if you have any . Lets try .
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Posted On
4/12/2020
9:16:04 PM
by
Ahmed
@ramesh, thanks..let me try ..at present i don’t have any option except to try in online ..
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Posted On
4/13/2020
11:35:11 PM
by
Dj
Process for renewal of article 22 residence Follow the steps exactly don''t skip anything 1) Visit MOI page and pay all fines/ violations. You cant proceed unless you pay up everything 2) After Paying all fines proceed for renewal , you will be directed to MOH website for health insurance payment 3) Pay health insurance and print the reciept 4) Go back to MOI page and pay 10kwd for residence renewal 5) After paying 10kwd , you will be directed to PACI for civil id procedure Note: Dont proceed with anything until the previous step is shown to be completed in the system Residence can only be renewed for article 22 if the sponsor visa hasn''t expired and there is validity on passport Make sure you complete all these steps in one day, failing which you will get a fine of 2kwd if your residence is expired and get stuck again
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Posted On
4/14/2020
1:49:19 AM
by
DILU
Hello friends, Those who are unable to renew their family residency due to ''no fingerprint records'' may please go to Ahmadi fingerprint office to finish the process. I have gone this morning for my daughter''s renewal and it took only 10 minutes. After two hours I did the renewal online without any problem. They work from 7AM to 11 AM.
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Posted On
4/14/2020
4:18:09 AM
by
MT
@DILU Can you please explain the procedure for fingerprint because I am staying in the city area and also required documents.
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Posted On
4/14/2020
4:20:38 AM
by
Ali Dynamic
@Dilu,
Thanks for the update.
Did you carry an application form? What are the required documents?
By th way finger print required only for 18+ right?
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Posted On
4/14/2020
6:10:07 AM
by
DILU
Fingerprint is required for girls who are above 18 years. No application to submit, just take the original passport and Civil ID of your daughter.
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Posted On
4/14/2020
7:47:32 AM
by
mohammed
As i came to know today that the Ahmadi Finger Print office is open for those who have "Finger print violations" for renewing Visa 22. But i am staying @ Mahboula which is now under Lockdown. Is there any temperory Govt Finger print Office inside mahboula, so that i can take my finger print? If any please share. thank you.
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Posted On
4/14/2020
10:42:30 PM
by
Vp
Does anyone know the procedure to get permit to exit jleeb for fingerprint for visa 22?
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Posted On
4/14/2020
11:15:08 PM
by
Raj
Friends...any idea to renew residency for a dependent visa 22... who is in India but facing "finger print error" while trying to renew residency online...!!?
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Posted On
4/16/2020
12:04:57 AM
by
AMEER AHMAD
Hi, My kid whose residency expired on 19.03.2020, is not appearing in my MOI account. However, my other two dependents status are available as they have valid residencies. I paid fine and health insurance also, but status of my kid is not appearing. I made complaint 5 days before on moi portal for the above case. But there is no response and status is still same.
Please advise me what to do.
Regards,
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Posted On
4/16/2020
12:38:29 AM
by
Ramesh Sengodan
Hi all, Don''t worry everyone. As you know No need to renew your expired visa from March with penalty. MOI informed that it will be three months Visa extension both residency and touriest from march 1st which persons available inside country. Outside country they will update we hope will get good news for all. Don''t make confusion for visa renewal which is not showing visa renewing options and penalties options etc.. Kuwait government doing good for all and will get positive reply from kuwait government.
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Posted On
4/18/2020
4:45:48 AM
by
Father
@ Ramesh Sengondan ,
My daughter''s visa 22 expiring on 8th July. I got insurance renewed for her, me being her sponsor. But when I logged in to renew her residency , the " renew " link is not showing active, but " update passport info " link and " change latin name " link is showing active. Why is that ? Is it bcoz that I still have more than 2 months of time to renew her residence ? When will the renewal link become active ? Pls advice
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Posted On
4/18/2020
8:36:48 AM
by
Ramesh Sengodan
Hi father ji, As you told minimum less than two months required for visa renewal , if it is less than two months , it will show the renewal options . I think you have enough time to renewal. Your options will be show after may 8th.
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Posted On
5/10/2020
10:58:00 PM
by
Simon
Health Insurance fees for Son who turns 18 during the renewal period is KD 50 !
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Posted On
5/11/2020
10:50:05 PM
by
SN
Did anyone renew recently? I am doing it for my family, and we don''t have any problem with the Latin Name, but in the system, its showing wrong. Is it okay we jet go ahead and renew as the current name on the civil ID is correct?
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Posted On
5/12/2020
3:47:24 AM
by
Knpc
No idea
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Posted On
5/12/2020
9:26:01 AM
by
Joe
@SN, I face the same issue. However, I have clicked the "Change Latin Name" option and uploaded passport and CID copies and got a reference number. I think, it is under process and will take couple of days to show the correct name same as in passport.
Note: My dependent name in the civil ID is correct as in passport. But, at the time of renewal online, it shows just first and last name. So, I did the above step to avoid any hiccups later.
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Posted On
5/12/2020
10:30:06 PM
by
S N
Hello, I paid insurance for my son’s residency renewal expiring this month. Any documents required for residency renewal in MOI site? Like if there is mismatch in Latin name?
Kindly help. Warm regards
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Posted On
5/12/2020
11:49:42 PM
by
Khan Khan
Visit visa are renewd automatically for 2months Ut was stated by moi on march 9 .. how tho check if its extended automatically for 2 more months kindly help
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Posted On
5/13/2020
7:47:23 AM
by
SN
@Joe, thank you for your input... How long does it takes to get the Latin name corrected? In your case, is it done? Or is if the current Civil ID name is correct, is it okay to go ahead and renew (the system shows only first and last name, list like in your case, not the complete name)
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Posted On
5/13/2020
11:59:44 PM
by
SN
Friends, any advise on the above?
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Posted On
5/14/2020
5:52:35 AM
by
Sunil Kumar
Dear Ramesh & Other Friends,
I paid the insurance fee (KD40/) in advance for my wife''s residency renewal through online while renewing my two kids residency in March last week. The RENEW option was not activated at MOI website till April second week for my wife since my wife''s residency is there till Mid-June. Now, the RENEW button is activated in MOI website. However I could not able to renew my wife''s residency through MOI website, an Error message "ERROR HAPPANED, PLEASE TRY AGAIN LATER!" is keep on appearing in the MOI website whenever I try to renew.
While renewing my two kids residency, all check points (may be 8 to 10) were green tick marked automatically and I was able to proceed further to complete the renewal. For my wife''s residency renewal, those check points circles some seconds and then the message appears "ERROR HAPPANED, PLEASE TRY AGAIN LATER!". I can not able to proceed further.
Please help me by sharing all your experiences to solve this problem because my wife''s residency will expire in another 3 weeks.
Thank you all.
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Posted On
5/16/2020
11:59:08 PM
by
Anwar
Friends, is the system for residency renewal for dependents working? Confused, as i see so my issues being reported in this discussion
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Posted On
5/17/2020
9:27:18 AM
by
Sai Phani
Hello Friends, My wife visa is going to expire on 25th MAY 2020. I have renewed the health insurance in last month April 09th, but when i click the renew option in MOI site it is showing all the green tick marks and at the bottom it is coming that "Cannot proceed with your request'''' (The person does not have a fingerprint suitable for renewal- this message coming in Arabic). Can anyone advice in this regards.
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Posted On
5/17/2020
1:55:03 PM
by
Amby
Hi Joe & SN, please update if the Latin name was later corrected in system? If so yes, please guide us the process to do the same.
Thank you
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Posted On
5/17/2020
9:53:59 PM
by
Sunil Kumar
Friends, I could not able to renew my wife residency through MOI website. An Error message "ERROR HAPPANED, PLEASE TRY AGAIN LATER!" is keep on appearing in the website whenever I try to renew. I have already paid the insurance fee KD40/- for my wife''s insurance through online. Please share your experience to sort out the residency renewal issue of my wife. My wife residency expires this month end. Thanks & regards,
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Posted On
5/19/2020
2:46:33 AM
by
Rajini Vallabadass
Good morning Regarding family visa article 22 renewal, my family visa will be expired on 6th June 2020. I tried to renew online. When I opened the website it mentioned to pay insurance for my visa list. I paid insurance through MOH website and I received receipt also for my wife and son. After again i went to MOI website and tried to renew visa, popup page shows that check violations, all area shows green tick Marks but last line shows "cannot proceed with your request". Please guide me to renew my family visa. My permanent residency already expired on last 24 March 2020. Now my residency is article 14 valid up to 31.05.2020.
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Posted On
5/19/2020
1:58:29 PM
by
Joe
@SN & Ambey.....I didn’t wait for the Latin name to be correction message from MOI. I did the renewal based on the last Civil ID which shows the name correct same as given in the Passport I (Well...I just took the chance which went well in my case).
So, I would recommend please go ahead renewing your dependent visas if the name in the previous civil ID matching with the Passport.
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Posted On
6/3/2020
12:25:18 AM
by
SJ
while trying to renew my child residency, after entering bank card details the web page threw an error and the renewal transaction failed. however 10kd was deducted from my bank account.
anyone faced this? is there any way to get the refund or the renewal will be reflected later?
please advise.
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Posted On
7/23/2020
9:16:34 PM
by
meraj khan
Presently My family is in India & soon their residency is going to expire. Can I renew their residency online ?
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Posted On
10/10/2020
10:01:33 PM
by
HAREESH HAREESH
I paid insurance online for my wife visa renewal.40 kd debited from my account. but not able to renew.
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Posted On
10/11/2020
11:55:33 AM
by
Ramesh Sengodan
hi Take the copy of bank statement and insurance covered date will be changed if money debited, take that too copy and make complaint in MOI website and they will update . later you can enable to renew.
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