Posted On
10/24/2022
6:58:21 AM
by
Suresh
Me too faced this once with Dukan and I stopped Dukan from that day. I ordered a food and after 1 hours, no delivery. later i called the restaurant and they said very politely that my order is ready for more than half hour, but Dukan is not sending driver for deliver. later after one hour, I went myself to collect the order from that restaurant , but again to my surprise, the restaurant guy said I need to cancel my order in dukan and making payment at restaurant if I am taking the food. FYI, I already paid to Dukan via knet. Restaurant guy said, if I am taking food, dukan will not pay that money to restaurant. I got really angry and shouted at the restaurant guy and took the food without paying and told them you deal this case with Dukan. From that day I stopped using Dukan.
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Posted On
10/24/2022
7:37:36 AM
by
SS
Hai friends,
my suggestion is either use only cash on delivery or stop using dukan , in both we will not suffer.
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Posted On
10/24/2022
7:48:01 AM
by
JJ
I prefer talabat
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Posted On
10/24/2022
8:13:03 AM
by
DS
Who still uses Dukan? Their customer care is very bad.
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Posted On
10/24/2022
11:30:37 AM
by
Jen
Dot use Dukkan app for ordering foods or anything, they are charging minimum 250 fils with each item and quantity wise also less i feel like that.
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Posted On
10/24/2022
11:51:44 AM
by
Ram Lal
Dear all never pay by K-net or Wallet in dukan or other delivery services company always pay cash because you never know if they will deliver or not
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Posted On
10/24/2022
12:35:56 PM
by
Aby
Hi All The paid amount has been credited to my account after 48hrs or more. Dont know through which channel it was refunded. I had sent mail to Dukan and messaged them via sms. Anyway learned a good lesson...
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Posted On
10/25/2022
8:44:05 AM
by
MN
I am never comfortable with them. They dont have a 24 hour customer service. Some weird whatsapp numbers which never answers back. I had one bad experience and stopped dealing with Dukan.
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Posted On
10/25/2022
8:53:16 PM
by
Well Wisher
Whenever i order i select cash on delivery . Usually wait for an hour if they don''t deliver then i simply cancel the order. So no tension at all . When the option is there to pay cash on delivery, I don''t know why some genius people do this mistake of paying online and then start crying in the forum.
Totally agree with @ Ram Lal.
Regards, Well Wisher
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Posted On
10/26/2022
8:02:45 AM
by
Raj
Now I am using Katch application. Its very good, but number of restaurant is less. I stopped Dukan long time back.
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