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A Complete Guide for Scheduling Bio-metric Enrollment Appointments

Wednesday, May 24, 2023
A Complete Guide for Scheduling Bio-metric Enrollment Appointments

Kuwait implemented bio-metric fingerprint scanning at all borders and citizen and residents are required to complete their bio-metric scanning in coming days. You can book an appointment to do the scan at the available centers other than the airport.

The booking for bio-metric scan is currently through the META platform and here is the step by step guide on completing the booking.

Step 1 is to Login to the Meta website.

Login to the META platform at

If you don't have a user id, you must register first. You need your Civil ID, Serial Number, Mobile Number and Email to register

Step 2: Search Appointment booking.

Once you login, from the dashboard, go to "Appointment Search" and select Ministry of Interior and click on "Service Categories"

Step 3: Pick the General Department of Personal Identification.

Under Ministry of Interior, you may see a list of services. Under this select "General Department of Personal Identification" and click on Services.

Step 4: Find and apply for biometric enrollment

Until you come across "Bio-metric Enrollment," keep scrolling. There is a 'Apply' button next to this selection on the right. To continue with the appointment booking, click on it.

Step 5: Decide on your ideal location

You will be given many location choices on the Bio-metric Enrollment page. Depending on where you live, pick the location that is most convenient for you.

Step 6: Select the available Time and Date

You can select a convenient date and time for your appointment as per the availability at the desired location.

Step 7: Verify and Complete the Appointment

After checking everything you submitted, confirm your appointment. Once this step is finished, a confirmation should be sent to you. When you visit the place, bring the printed or screenshot of the qr code with you.

Please take your Civil ID with you to the appointment.

Enjoy the hassle-free and streamlined bio-metric enrollment procedure! is now on WhatsApp Channel    Follow Channel

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Express your comment on this article

Thursday, April 25, 2024
It''s the same issue I registered then told me my id is already registered wats going on

Wednesday, April 17, 2024
Can we travel after 01 June 2024 if biometrics is not done until the deadline of 31 May 2024?

Friday, March 29, 2024
Very bad response on the website. It is not a user friendly website at all and most of the appointment dates are overbooked...... like it is 250 out for 50.....but how ?? besides this only 5 or 6 future days are available and the are all overbooked..... meaning it is absolutly difficult to even book an appointment for any future date ???

Tuesday, March 26, 2024
i got appointment in alkout 07-03-2024 1 to 2 pm i reached on time but they didt''t take my report. that officer said ''yalla go dont wait here''
i said i have oppointment sir -
he said no problem take another oppointment and come back.

not only for me many people got rejected (with oppointment) without any reason.

Monday, March 25, 2024
I had registered for my biometric time 6pm to 7pm on 11.03.24 but it was closed now when I check itbis showing abandoned how to get an Reappointment please advise .

Monday, March 25, 2024
It is showing my status as pending, what should I do?

Monday, March 25, 2024
they did not allow appointments from meta. why? any one face this problem? if yes how you solved it.

Sunday, March 17, 2024
You can book on Sahel app very easily. Let me put a step by step version here if possible in another message.

Thursday, March 14, 2024
Can we register with mobile id ?

Rodrick Kamdon Jere
Tuesday, March 12, 2024
When I want to register it is showing me that my civil ID is already registered and when i tried for three times my account it has been locked up. Wha...

Read more at:

Saturday, March 9, 2024

Saturday, March 9, 2024

Akram Pasha
Saturday, March 9, 2024
Can anyone tell me that on what bookings slot will open.. because any I try It shows all slots full

Friday, March 8, 2024
Same as others, my appointment status also shows ABANDONED. What does it mean?

Wednesday, March 6, 2024
Plz any one can tell us exact at what time fingerprint appointment will open

Tuesday, March 5, 2024
when i tried to register it is showing the civil id is already registered and When i try to do forgot password they sent the recovery link online on my email but i didnt received any email. please guide what should i do.

Mohan yadav
Friday, March 1, 2024
I am try to get appointment for fingering biometrics but I see available date
Can you suggest me how can I get appointments please.

Thursday, February 22, 2024
How cai change location

Thursday, October 12, 2023
For Password recovery, you can call # ####### directly. They will reset the password for you.

Saturday, June 10, 2023
What does Abandoned mean in status as i have completed the bio metric enrolment, Kindly advice.

Sobhan Bhowmik
Saturday, June 10, 2023
For us also appointment status showing “Abandoned “ even after one week of the completion of biometrics. Anyone facing the same? Please revert!

Wednesday, June 7, 2023
Hi, tomorrow afternoon i booked the appointment. Is civil id mandatory for biometric otherwise i can take mobile id also. Please let me know.Regards.

Sajithomas Thomas
Sunday, June 4, 2023
I want to make biometric appointment

Varsha sagar Savant
Sunday, June 4, 2023
I went their yesterday they took finger print, For me it''s done.
But appointment status showing - abandoned. What that means.. Kindly help..... If any one knows wat to do next.

Wednesday, May 31, 2023
When I tried to register it says your CIVIL ID is already registered.....
when I tried to recover password, it says details have been sent to your email, but haven''t received any email, i don''t know what to do...

Wednesday, May 31, 2023
I am working in KOC as secondment personnel. I booked appointment at Jahra (by mistake). I am not authorized to rebook / change for 1 month !!!
Is it acceptable?
If so, can I take my wife also?

Pl advise

Wednesday, May 31, 2023
Is it required for Kids?

Sunday, May 28, 2023
Password issue with me too. Cannot reset the password.

Saturday, May 27, 2023
Facing problem with log in.

Merilynn Rodrigues
Thursday, May 25, 2023
I agree with Mr. Raj K., I faced the same issue.

Thursday, May 25, 2023
Thank you so much to IIK for providing the step-by-step procedure for bio-metric enrollment.

Is it only for travel purpose? or anyone can complete it...

Recovery email & password
Thursday, May 25, 2023
Mr.Rajkumar, nothing joke about your password recovery, maybe you registered another email address. Send your issue to [email protected] as a ...

Read more at:

Sri Venkata
Thursday, May 25, 2023
Thank you so much to IIK for providing the step-by-step procedure for bio-metric enrollment. It clears the confusion and the amount of inconvenience caused, over the last couple of days.
Your valuable insights are always appreciated!.

Wednesday, May 24, 2023
Who said it is hassle free??? When I tried to register with all the details it says your CIVIL ID is already registered !!!!!!!!!What a joke... Then when I tried to recover password, it says SENT TO YOUR EMAIL !!! another joke .............checked all the emails trace....

so decided to travel and when I return at the airport will stand in queue and get it done.


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