- India Kuwait News and updates

MoI launches Family residency renewal, transfer residency to new passport, Latin name modification etc services online

IIK Staff Reporter
Monday, April 6, 2020

The Kuwaiti Ministry of Interior (MoI) has launched fresh online services for citizens and residents amid the exceptional circumstances the country is experiencing over COVID-19 pandemic.

The new services, which are now available on the ministry's website (, encompasses transfer of residency from one passport to another for residents, Latin name modification, family residency renewal (Article 22) and sponsors' residence (Article 24), the ministry said in a statement late Sunday.

However, the residency renewal service will be available on the ministry's website only for those whose residency expired as of early March.

The move came following necessary coordination between the ministry's General Department of Residency, Information Technology and Communication Sector, Pubic Authority for Civil Information and Ministry of Health, according to the statement.

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Express your comment on this article

Monday, June 1, 2020
My daughter visa expired on 15 may. but new passport i received yesterday 31-5-2020 from indian embassy. i login moi gov site to enter passport details the icons of update passport info not visiable and showing 14 article. if any llink or other way to update the passport information is available kindly send the details. i have paid health insurance also today 01-06-2020.

Tuesday, April 28, 2020
Would appreciate response to the following issue:
1. My residence is renewed and my new CID is not yet ready.
2. My wife''s residence is expiring now.
3. Can I renew her residence online through MOI Portal without my new CID and in place of CID can I upload my residence renewal confirmation receipt?

Thanks a lot.

Monday, April 27, 2020
When I try to renew insurance for my wife (Article 22) if gives me error saying that wrong article type selected.
Can someone help

Monday, April 27, 2020
Can I renew wife''s residence expiring on 29 May 2020 online through MOI Portal??

Saturday, April 25, 2020
My wife''s residence is expiring on 29th May, 2020. When I tried to renew online through MOI Portal for Family Residence Renewal. it displays the message"The sponsored does not have any sponsor to be shown".

Hereafter, it does not allow to proceed for renewal.

Can anyone help.

Thursday, April 23, 2020
asking for Finger prints for Mothers Residence renewal , Anyone else facing similar issue ?

how to submit finger prints online?


Wednesday, April 22, 2020
for Family residence renewal, they saying The person does not have a fingerprint suitable for renewal. how can submit the finger print before renewal? is there any option?

Tuesday, April 21, 2020
For the residency renewal page for the civil id copy and passport copy of jpg format. Do you have to attach the first page only?

Sonal luyees
Tuesday, April 21, 2020
@ejaz Ahmad
Did ur issue get solved?? Same issue I am facing

Ejaz Ahmed
Wednesday, April 15, 2020
Please can anyone guide me how to change Latin Name Modification on my ID. My ID name spelling is not same as on my passport. I just renewed my residence. Before printing the card I want to correct it.
Please guide.

Jangra kasturilal
Tuesday, April 14, 2020
My self and my wife we in Canada.wife''s Akamma is expired 31march 2020. Please how I am renewal the Residency of my wife? help me.

Monday, April 13, 2020
The process is so simple.
You need to finish the whole thing in 1 day, otherwise fines will be added the next day and you have to start again.
First go to moi website and pay all the fines u need to for renewing your residence, keep checking every 20 mins to see when the fine is gone
Once the fine is gone go to moh and renew health insurance, make sure to print the reciept
Go back to MOI page after that and proceed with renewal for 10 kwd , After that you will get a link for PACI.
It takes literally 20 mins to get everything done unless you have previous errors in the system,.
NOTE: you cant renew your residence if any existing violations so make sure to pay all fines before you start anything

Mohamed Khan
Monday, April 13, 2020
After Paying the fine it says:
ﺧطﺄ - اﻟﺷﺧص​ﻟم ﻳدﻓﻊ رﺳوم اﻟﺗﺣﺎق ﺑﻌﺎئل ﻋن اﻟﻣدة اﻟﻣطﻟوﺑة

Error - the person has not paid the enrollment fee for the required period

Were should i pay the enrollment fees which is 200 kd for one year... the is no online option for that
Please help.

Thursday, April 9, 2020
@ nibu......
i have the same problem, could not complete cause of finger print required. but my expire date not yet over still 1 week remaining. i think we should go to our police station or go to finger print office just try cause if 2 months later all the office opens then just imagine how much late fine we have to pay

Wednesday, April 8, 2020
The residency expired on 22nd march during lock down.
The govt offices were closed and no system of online renewal was avlbl.
On April 6th online system was made avlbl. Now we are trying to renew but there is a fine for residency violation. why? why must govt levy a fine when it was not our fault? and many people after paying fines are again getting fined. Everyday 2kd is getting added
First the online system needs to be corrected. This is not only for our community but for everyone. Hope the govt takes notice and waives fines for all.

Wednesday, April 8, 2020
After I paid all of penalties( due to late renewal ) of my child, still I cannot proceed ,the message showing that due to violation existence you cannot renew... Then next day I have to pay 2 more dinar. After I found one Arabic line .it is saying fingerprint finger office closed .
Any advice ?

Wednesday, April 8, 2020
Need some advice Please.

Has anyone completed their Residence on line after paying the fines for late renewal. As my residence 18 no. expired on 28 March 2020.

As I read messages that they cannot renew their residence even paying the fines.

Tuesday, April 7, 2020
I have a new born baby 3 months old i finish everything except dropping the packet in the box at the paci office is there a way to finish this process on line.And the baby shots are due do i have to make a appointment before taking the baby to the clinic.

rakesh vashisht
Tuesday, April 7, 2020
dears my wife visa expired 25th march and when they open it to make 22 visa renewal on;line i try to renew it i ha fine for 22 kd.i paid the fine and when i try to do it again the same volition message appeared. so i waited for a while.after 12am next day again the 2 kd appeared i paid it again the same scene i dont know what should i they said they will waive of the fine but i dont think they end of the month it will double my i dont know what should i do god help us.

Jun fernando
Tuesday, April 7, 2020
After I paid all of my penalties still I cannot proceed the message showing that due to violation existence you cannot renew... Then next day I have penalties again this is my 3rd day I always paying daily. What can I do? Please help...

Tuesday, April 7, 2020
My spouse is in India now and i am worried how to renew , even after renewing also she is having a old civil id and whether they will allow to travel with that and if yes till when they will allow , kindly provide information if available thanks in advance

Tuesday, April 7, 2020
please guide me on the below situation. my daughter is in india and residence is expiring on 15 April 2020, is it possible to renew it or no.
also if a person stays out of Kuwait more than 6 months what will be the situation to enter Kuwait.


Monday, April 6, 2020
My Son residency expired on 20th March (during lockdown Period) and Health insurance already made but while doing residency renewal online there is a message that article No: 14 cannot be renewed online.
There’s anyone Knows how to renew Article 14.
Please Advise

Monday, April 6, 2020
Did you get any information ?? facing same issue ...

Monday, April 6, 2020
vist visa ( wife) 3 month finished. what is process further ?

Monday, April 6, 2020
Hi, My wife''s residency expired in 20th March. When i want to renew online there is no information available. Can anyone help?

Monday, April 6, 2020
Is there any Helpline no. to clear our queries?

Monday, April 6, 2020
Is any one tried for renewal of residence for family who are held in India due to Lockdown? Is it possible to renew without their presence in Kuwait?

Imran kazi
Monday, April 6, 2020
My residency expired on 23rd March(during lockdown Period) and Health insurance already made but while doing residency renewal online it is asking to pay residence violation fine for late
I already paid insurance so how do I pay fine for late ????

Monday, April 6, 2020
@raunaque ......
online renewal is available for article 18 too. Company has to get user-pw that can be applied through moi site.

raunaque ali
Monday, April 6, 2020
Dear sir
MY work permits local transfer to a company online on
12-03-2020 next days due corona ministry closed next day , as i come now my residency 18 cannot transferred online without opening of SHOON Ministry
only residency 22 renewal only possible online .
gov has to think our case also as my residency 18 can not transfer without opening ministry my 3 family member residency cannot transfer and we are paying grama. at the same time i am jobless for last five month. some body can help or guide us what to do now

San rana
Monday, April 6, 2020
My wife and daughter went for an vacation on nov 26 and may 26 it will be six month due to the lockdown they got stuck in India what is the process please help. Their visa is valid until September 2020. I want to know how they will allow them come in after six month

Monday, April 6, 2020
Can anybody please give the infomation on 6 months entry.My family has not entered Kuwait within 6 months bcoz of lockdown and there are no flights available. What should we do now? Is there any extension provided by the ministry?

Hyderabadi Biryani
Monday, April 6, 2020

After you pay the fine, you need to wait at least about an hour for it to be reflected in the system so that you proceed with the renewal.

Although I was surprised why there was a fine for a residency that expired in March-end, weren''t fines for iqama renewals during lockdown going to be waived off?

Monday, April 6, 2020
I completed the process online last night. However, I was surprised I had to pay the fine for expired residency (in end-March) - although information given during lockdown was that no fines will be levied?

Dear SG - I had to wait almost an hour after paying the fine for it to show that there''s nothing overdue.

Monday, April 6, 2020
i logged in with my user id and password after that it does not show my wife or daughter names to renew, it gives an error message "NO SPONSORSHIP''S AVAILABLE"
but before a month ago when i used log in it used to show both of their names. Don''t know what to do please help,

raunaque ali
Monday, April 6, 2020
why not visa 18 started online , my mandoop said it is not started online, how visa 22 of my family can renew without visa visa 18 renew .
can some body help me and explain me as i m paying grama

Raunaque ali
Monday, April 6, 2020
I am residency 18 holder which also expired my company said online visa 18. Not possible now, then how I cannot renew of my family residency 22. For family and children

Monday, April 6, 2020
You can pay only insurance now, if there is any fine even expiry of residency it is not our mistake , but there no option to pay it. it says online payment under maintenance, may be they will waive off the fine.

Monday, April 6, 2020
residence expired in January can also be renewed/transferred to new company now ?

Monday, April 6, 2020
My daughter''s residency expired on 22nd March(during lockdown Period) and Health insurance already made but while doing residency renewal online it is asking to pay residence violation fine for late renewal 14days x 2 KD = 28KD. As per the earlier news they are not supposed to take the fine for lockdown period.

Everyone is saying there will not be any late fine to be paid for lockdown period but the same is not implemented in online system.

Any advice..?

Monday, April 6, 2020
I was also facing same problem for my friend child...
fine paid but still showing.. "Cannot proceed your request for violation existance!" may be it will take one day or two to reflect in the renewal portal...

Sunday, April 5, 2020
Why there is fine whereas expiry was during third week of March ?

Sunday, April 5, 2020
Is any option available for those who are not enter the kuwait more than 6 months with valid residency.

Sunday, April 5, 2020

My dependent visa has expired during last week in March (During the ministry closure period). I paid the penalty online, but still getting the below error.

"Cannot proceed your request for violation existance!"

Even i updated the new passport details online.

If anyone succeeded from this error, please provide your feedback.

Appreciate your assistance.


Sunday, April 5, 2020
You have to wait and keep opening every half hour. It opened for me after 4 hours. It is simply easy, quick and great!

Sunday, April 5, 2020
After paying fines it is not allowing to renew. The message is showing due to violation existence.
If we check it again error msg has comes.

Invalid page request: Error Code : CM0002
This page can''t be displayed. Contact support for additional information.
Ticket #:##############80844.

The Shared Electronic Banking Services Company (K.S.C.C.)
P.O Box: 29227 Safat 13153, Kuwait - Tel: ####### - Fax: #######

Sunday, April 5, 2020
Still after accepting fines it is not allowing to renew. The message is showing due to violation existence. What exactly is happening.

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