Posted On
3/25/2023
3:43:56 PM
by
asx
u can call held desk and see what they say ... did you upload photo and passport as mentioned? and did you get any msg at that time
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Posted On
3/25/2023
11:24:39 PM
by
Hakkim
@asx Yes. It said the request was accepted. Any idea what can be the next step. Thank You
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Posted On
3/26/2023
11:05:25 AM
by
JAJ
I had also uploaded my photo last week, but it is still showing as not processed yet. Waiting for one more week before I go to PACI and find out what is going on.
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Posted On
3/26/2023
1:16:10 PM
by
asx
before after u upload photo and passport it will say completed of upload. check that if it is success wait for them to check and update status, then check... if you check with any typing center who do this work they will tell how much time it takes... now it is ramdan so it may take longer to process at their side to check and approve....
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Posted On
3/26/2023
1:20:51 PM
by
Leo
I think for photo and passport upload for PACI, it has to be done thru the Sahel app now as per typing centers.
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Posted On
3/26/2023
1:38:00 PM
by
geo
Leo i think we can do it PACI site also becz the page is opening now
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Posted On
3/26/2023
9:44:29 PM
by
Zameer
Call PACI b4 12noon. Select 2 then 1 then 0. U will be able to speak to the call center agent.
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Posted On
3/27/2023
10:02:07 AM
by
Hakkim
Thanks . I will call today Friends..
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Posted On
3/28/2023
9:40:58 AM
by
JAJ
@Hakkim, Did you manage to call PACI yesterday? Let us know what happened. Thanks
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Posted On
3/29/2023
12:16:40 PM
by
JAJ
Update for those interested - I got my photo update approved today. So I guess the OP should have got his renewed by now.
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Posted On
10/19/2023
9:17:53 AM
by
Ashok
dear i have same problem did you get new id or what you did the process let me know..
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Posted On
10/19/2023
9:49:19 AM
by
vmv
regarding PACI photo update, if you are getting ""Same Civil ID has not processed transaction yet" in PACIU website> civil id status. Most likely reason is your photo update request has been rejected due to some reason like background color, size etc. There no way to check the status in the photo update page.
But you should have received an SMS with status update link. check that link to see the status of photo update.
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