Posted On
10/23/2022
10:13:35 PM
by
PCC_Aust
Hi, I am also in the same situation. Got advice that some of our fingerprints needs to be updated in the system. Visited Farwaniyah''s fingerprint office and asked the official there. He asked to take the fingerprint again and to wait. Since 1 week nothing has happened in the Sahel app. Will be visiting the office again to enquire.
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Posted On
10/23/2022
10:22:33 PM
by
PCC for Canada
@PCC_Aust Thanks for the information, So now onwards there is no manual PCC ?Do we need to get it from Sahel app only ?
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Posted On
10/23/2022
10:32:07 PM
by
PCC_Aust
Yes, that''s what they say.
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Posted On
10/23/2022
10:38:59 PM
by
Babu T
@PCC_Aust i am staying in Mangaf area , any idea where i have to go for fingerprints update.
Thank you.
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Posted On
10/24/2022
7:40:33 AM
by
Red
First you need to update your fingerprints with Kuwait MOI. Inorder to do you need to go to Fingerprint department in Dajeej.
Once updated, you can apply PCC directly in sahel APP
https://www.arabtimesonline.com/news/expats-and-kuwaitis-18-and-above-must-have-e-fingerprint/
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Posted On
10/24/2022
7:44:58 AM
by
PCC for Canada
@Red Thanks for valuable reply.
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Posted On
10/24/2022
2:29:06 PM
by
Mohammed
https://helplinegroups.com/
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Posted On
10/24/2022
2:57:00 PM
by
PCC_Aust
Update: Visited the fingerprint office today again. There were some error messages in the system apart from fingerprint updation. The officers cleared it instantly and asked to check the Sahel app. I was able to download the PCC at the same moment. The officers were really helpfull.
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Posted On
10/24/2022
5:56:01 PM
by
PCC for Canada
@PCC_Aust , How did you update your fingerprints ?My company not ready to book appointment for the same .With out appointment fingerprint office they are not allowing me, If you can share your experience it will be great helpful.
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Posted On
10/24/2022
9:31:56 PM
by
PCC_Aust
You can book your appointment through Meta website ( https://metaprodapp.azurewebsites.net/En) yourself or if you face issues with login or booking, you can book through Sahel App also.
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Posted On
10/25/2022
6:34:10 AM
by
PCC for Canada
@PCC_Aust thanks for the update. Since Sahel app is in Arabic I tried to book from meta site under Fingerprint for Residency Transferal category ( Today 8 to 9 AM in Mishref ) but still appointment status showing pending. Not sure whether they will allow me or not with this appointment, Can you pls advice how you booked for yourself .
Thank you
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Posted On
10/27/2022
1:59:11 PM
by
PCC for Canada
@PCC_Aust Finally gave fingerprint in umm al hayman fingerprint office ( Because of my Address have to update there only ) , But still in Sahel app it is showing same error for PCC certificate, Do we need to wait some time or need to visit any other offices?
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Posted On
10/28/2022
7:39:51 PM
by
PCC_Aust
Wait for a week, if its the same, visit the same fingerprint office and tell them the details, there should be some other system errors which need to be cleared from their side. I have explained how I obtained my PCC in a similar situation in my previous posts.
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Posted On
10/30/2022
2:30:47 PM
by
PCC for Australia
I had the same issue. Revisited my fingerprint office and made fingerprint again. I got same message after that. After that I went to Mubarak Al Kabeer fingerprint office in Adan and informed them about the problem. they checked and told there was no number for my fingerprint and as per their manager''s instruction took my finger print again. I got the same message again. So after few days i went again to same office to inform them that the issue is not cleared. Another person was there and they made it clear on that day. i received a phone call from them saying all issues solved you can check the app now. I got the pcc from Sahel app at that moment. Honestly i dont know what was the issue. any ways i got it cleared from that office although my finger print office is in Mishref.
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Posted On
10/30/2022
9:24:36 PM
by
PCC for Canada
@PCC for Australia , Thanks for the information.
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Posted On
11/1/2022
5:10:17 PM
by
Raj
Hi friends,
After downloading pcc from Sahel app, do we require to get ministry of foreign affairs stamp?. Please reply.
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Posted On
11/2/2022
9:21:01 AM
by
Query
This is a very informative post. But a question. Since Sahel App is only in Arabic and not English, how do you use the same with its menu and other information
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Posted On
11/2/2022
7:32:18 PM
by
Iron Man
I have taken PCC for my son here from Redberry Stationery shop in Salmiya. Paid KD 3 for their services. I took just 5 minutes to get it done. Now the PCC is issued without photo ID on the PCC.
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Posted On
11/2/2022
10:08:53 PM
by
PCC_Aust
@Query, you can always get the service of using the Sahel App from a nearby typing centre or we can read the Arabic menu with the help of mobile apps, one of them being Google Lens (there are many others as well), which can translate the text by pointing your camera or from photo to your desired language.
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Posted On
11/3/2022
9:10:35 AM
by
PCC for Canada
Update: Got PCC yesterday , Below are the steps which i followed 1) Gave the fingerprints @ Fingerprint office based on Our Address ( In my case Um all Hyman - Ahmadi Governorate ) 2) After 3 days visit Farwaniya Fingerprint ( They are checking in their system without asking about our residence address in civil id , where as other fingerprint offices they are redirecting to go based on our residence ) office to delete system errors , Can get the Certificate same time. Thank you all for the kind support.
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Posted On
11/3/2022
9:59:17 AM
by
Well Wisher
One of the best Forum Post and Followups and updates I have seen in IIK. Thank you for all who have posted their valuable informations and updates. This is what this Forum is all about.
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Posted On
11/4/2022
11:55:38 AM
by
PCC_Aust
@ PCC for Canada, all the best.
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Posted On
11/4/2022
7:22:33 PM
by
Izn Kwt
@pcc for Canada
Thank you for information. Can you kindly advise if you have submitted the PCC for PR purposes. The CIC website still shows the Kuwait PCC requirement as ''certificate of good conduct'' . However the one issued via Sahel app is a different format and is called different. Will this be an issue?
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Posted On
11/7/2022
12:17:41 PM
by
PCC for Canada
@Izn Kwt, Now there is no paper based certificate for the PCC Kuwait , Even at Canada embassy they told ( Went to get the Request form for PCC as mentioned in CIC ) no more paper based certificate , have to get in Sahel app only , So its official they should accept.
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Posted On
11/8/2022
10:04:10 AM
by
Mohammed
Dear All,
Today I downloaded my PPC from the Sahel app. It''''s so easy. Click on the below video link and follow the steps. If you have everything in the system then you can download so easily. For me, it takes only 5 minutes.
Best of luck to all. Link for PCC through Sahel
https://www.youtube.com/watch?v=wsEBsrasshQ
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Posted On
11/30/2022
8:24:08 AM
by
sanam
I want to get pcc for Newzealnd. Can we print it in English in Sahel app? Thanks.
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Posted On
11/30/2022
10:03:19 AM
by
Mohammed
@sanam Yes, You can. English and Arabic both languages are shown in the PCC certificate.
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Posted On
11/30/2022
11:48:00 AM
by
sanam
Do we need stamping from the interior ministry or somewhere else after printing from the Sahel app? Is it acceptable when applying to New Zealand?
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Posted On
11/30/2022
3:50:37 PM
by
JO
My friend got PCC from Sahel app. But when I enter civil id number it gives message something like --authentication must be enable within my identity app first. Please suggest. Thanks.
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Posted On
12/1/2022
9:40:03 AM
by
Mohammed
Dear @JO,
Then open your mobile id app and click on Authenticate page. Where you can see Sahel app for Authentication, just approved it and you can open Sahel app
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Posted On
12/7/2022
2:07:35 PM
by
Sunil Varghese
Dear PCC for Canada, Could you share your email ID or contact number. I also want to get PCC. When I contacted a typing center, they asked 100 KD to get PCC. I need your guidance, if you don''t mind.
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Posted On
12/7/2022
2:40:38 PM
by
PCC
Can we take PCC from Sahel app for 2countries for example Australia and Canada
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Posted On
12/8/2022
9:24:23 AM
by
Mohammed
Dear @Sunil Varghese,
No need to give any money to Kuwait PCC. Just download the Sahel app and you can get PCC for any country. Just click the below link and you can get easily PCC.
Video Link information to get PCC through Sahel https://www.youtube.com/watch?v=wsEBsrasshQ
Dear @PCC,
Yes can download for both countries but you have to select the country in the list. You will get PCC for both countries separately.
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Posted On
12/8/2022
9:32:07 AM
by
Sunil Varghese
Dear Mr. Mohamed, Thank you for your quick response. I came in Kuwait in 2000.Do I need to do finger print again?
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Posted On
12/8/2022
11:01:02 AM
by
Mohammed
@Sunil Varghese
If you can download Certificate through Sahel App then no need. Otherwise, go to the nearest ministry according to your civil id address if you can''t download it or get an error.
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Posted On
12/11/2022
2:11:15 PM
by
Sunil Varghese
Dear Mohammed,
Very useful information. Thank you dear for sharing it.
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Posted On
12/27/2022
10:40:01 AM
by
Naushad MC
out of kuwait ulla aalukalkk engane edukkan pattum ?
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Posted On
1/28/2023
2:42:07 PM
by
JD KUWAIT
Hi friends My daughter was in Kuwait till August 2020 under my sponsorship (Dependent Visa 22). Now, she is in India and is trying to migrate to Canada. She needs Kuwait PCC for her PR process. How can she apply for Kuwait PCC? Whether she should apply in Kuwait or from India. If it can be done from India, how can she do that? Your urgent reply will be highly appreciated. Thanks
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Posted On
6/9/2023
2:11:02 PM
by
SM for PCC
I had the same error while trying to download PCC. So, I visited Ahmadi Finger Print Office and gave my fingerprint again. It''s been two days; I still get the same error.
What next?
Should I go to Farwaniya fingerprint office again, as a user commented in this thread? Is that office address changed?
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Posted On
6/9/2023
2:27:38 PM
by
SM for PCC
@PCC_Aust, Should I wait one week after updating (giving again) my fingerprints? It''s been two days, still, I am getting the same error.
Your reply will be highly appreciated. Thanks.
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Posted On
6/11/2023
9:43:45 AM
by
Mohammed
If someone is unable to find the PCC, please go through the below link, and open it you can find below there is an option"Digital Documents" Click it and you can download your PCC. If you already sign up, if not then sign up. All information you can find in English
https://eres.moi.gov.kw/individual/user
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Posted On
6/11/2023
12:36:11 PM
by
Irfan Amin
If someone is unable to find the PCC through Sahel App, please go through the below link, and open it you can find below there is an option "Digital Documents" Click it and you can download your PCC. If you already sign up, if not then sign up. All information you can find in English
https://eres.moi.gov.kw/individual/user
I got it within a minute
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Posted On
6/12/2023
9:22:35 AM
by
Creative King
Hello, anyone help here how i can get visa for canada
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Posted On
6/12/2023
2:44:03 PM
by
ZAK M
PCC downloading error got fixed by visiting the Dajeej Fingerprint office.
I have done the following steps:
1. You need to re-take your fingerprint in most cases. I visited the Ahmadi Fingerprint office and gave my fingerprint again (I live in Salmiya. But, Mishref Fingerprint office asked to go to Ahmadi). Please note, Biometric Fingerprint and Residency Fingerprints are different. You can not skip one for the other for the time being.
2. Wait for two-three days. If MOI/Sahel application is still giving an error, you must go to the Dajeej fingerprint office. Ask for IT Department.
3. After checking in their system, they will ask you to go to another office in the same building to get your Fingerprint scan number. (mostly, this error is due to the fingerprint scan number not being linked to your residency profile).
4. After linking your fingerprint scan number, your Sahel app/MOI web page will allow you to download PCC.
I must say the Dajeej MOI Staff were so friendly and helpful.
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