IIK Forum
 
emirates spring (club mahindra) Trap?
posted by email

Dear Fellow Indians,
I too am a victim of Emirates Spring trap. In 2008 April I signed for a package,AND GIVE KD 100 and on arriving home I WENT THROUGH THE TERMS OF THE CONTRACT IN DETAIL AND UNDERSTOOD THE TRAP. NEXT DAY I WENT TO CANCEL THE SAME, BUT THEY WERE NOT AGREEING AND THREATENED TO FILE CASE AGAINST ME. SO THEN i HAVE GIVEN A LETTER TO POSTPHONE THE TOTAL PACKAGE AND SUBMITTED TO THEM.

Now I received a court notice to attend for the case. Infact I lost kd 100, my time and now they are bargaining for my freedom. My work is affected with this case and I came to know that many others are also victim like me,
Let us all join together and fight against this with the help of Indian Embassy.If anybody know a good Advocate, please forward the details.

Thanking all,



Posted by : Emirates Spring Club
On 1/23/2010
1:25:58 PM
Big Mafia in Kuwait, check the forum for club mahindra.
Posted by : Sonny Thomas
On 1/23/2010
1:46:54 PM
Surprising !!. I know some of the members of the Club in India. They are having a great time & really enjoying & taking full advantage of the Time Share deal that they have signed up for, in India. I have no idea, what the deal was in Kuwait. But, presume, Mahindras would have been a trusted deal. Some slip somewhere, I guess !!
Tel. 99531650 / 25620488.
Posted by : JK
On 1/23/2010
9:26:12 PM
Mahindra time share is not a bad product if you know how to use it. but as far as their agent emirates sprint, i heard lot of complaint that they cheat the customers in some way or other by making them to sign some papers before explaining the details. i remember a similar post here some time back who also got a court case in kuwait exactly like yours. i think his contact detail is available in this forum. just do a search on this forum and you can get in touch with him.
and remember, if you sign any agreement, you have to obey that. if you know how to utilize the time share deal, go for it otherwise read the withdrawal clause on that agreement you signed.
Posted by : Surve *
On 1/24/2010
12:14:48 AM
Dear All
A friend of mine Mr. Ravin Narayan, a software engineer who works for the central bank had a bad experience with the Marketting company of Mahindra Holidays.He has prepared a memmorandom to be sent to the Indian Ambassador as below.If any body had similar experience and would like to sign the below shown memmorandom please let me know.
Regards
P.C.George


Memorandum
2nd July 2, 2009

To
His Excellency the Ambassador of India
The Embassy of India, Kuwait.

Sub: Unfair Business Practices and Harassment of M/s Emirates Springs Co, Marketing Company of Mahindra Holidays and Resorts India Ltd.

This is to bring to your kind attention how, many Indians including me were trapped to pay large amount of money by “Ms Emirates Springs Company WLL”, the Marketer of Club Mahindra Holidays (Mahindra Holidays and Resorts India Ltd). My experience is as follows:-

They invited me and my wife (they specifically instructed me to attend with wife) to their off
Posted by : Surve *
On 1/24/2010
12:16:23 AM
They invited me and my wife (they specifically instructed me to attend with wife) to their office at Cement House Bldg, Al Sharq, Kuwait by offering attractive gifts including free tickets and free holidays to UAE, or Lebanon or in India, for attending a presentation. I went there with my wife to attend the presentation on 27-05-2007. Some marketing personnel, from Club Mahindra, presented a very rosy picture of their holiday packages. After seeing the presentation we told them that we would think about it and let them know later. At this juncture a group of employees came and start compelling me so much, literally blocking my way out of their office. I felt very awkward especially as my wife was with me. To escape the situation I filled up the form presented to me without realizing that it was a trap. Though I did not pay any amount, they gave me a receipt and asked me to pay later. It was very difficult to read all the terms and conditions in the dim lighted room. They assured that a
Posted by : Surve *
On 1/24/2010
12:17:17 AM
They assured that all conditions printed there on the forms were discussed in the presentation and I could walk away from the scheme anytime if not satisfied. Later I did not make any payment as I was not interested assuming that I can take advantage of a condition which mentions "if any payment is defaulted, the applicant will be forfeited from the scheme without a court intervention". Now I have been served with a court verdict asking me to pay a total of KD 1060.875 including the court fees.

Now that case is in Kuwait Court, I do not know what the Embassy can do. The intention of this submission is to warn other innocent victims so that they do not get into the trap of this company. Please find below list of some other Indian expatriates, lured by the calls from the Tele marketing team of M/s Emirates Springs, who have experienced similar harassment while attending the presentation.

Ravin Padathu Nitya Narayanan,
Banking Supervision Dept,
Central Bank of KuwAIT
Posted by : Surve *
On 1/24/2010
12:19:54 AM
Tel No. 97841844
****************THIS IS EMAIL I RECVD SOMETIME BACK*****
*****"Moral of the story – learn to say NO"******

I POSTED IT HERE SO OTHERS WILL BE CAREFULL AND ALSO A JOINT GROUP FORMED TO FIGHT AGAINST THIS.
Regards
Surve
Posted by : Surve *
On 1/24/2010
12:36:10 AM
to Sunny Thomas.

my neighbour Mr.khan(now he is no more) in mumbai has got this 'club mahindra time sharing' in his retirement package in 1998.
for 4 years he was trying to go to 1 of there holidays resort but everytime he failed booking is fulled and i use to call the lady at customer support.

So previousely i india also there service was very poor .
"not sure now they have improved it or not".
this was my experience.!!!
Posted by : club mahindra member
On 1/24/2010
12:52:32 AM
I am really satisfied with their service . In every service industry there will be few cases like this. If you had a bad experience like this , it should'nt mean that all the Club Mahindra members are suffering .
Posted by : george... clp
On 1/24/2010
3:08:22 AM
if there is a trap a malayali should be in side the trap there!!!!i dont know why its??see how the matter by telemarketing and net marketing???before some months many malayali friends are running behind questnet and some other net marketing for making LAKHS of dollars and many loss KDs..got nothing...again people will cheat u like this..one of the quest net advisor told me if i took classes for 10 malayalis abt this definitley 5 of them will join it...wat an idea!!!!!!
Posted by : Ravin
On 1/24/2010
4:00:19 AM
Dear James,

In Kuwait courts, many of the advocates and judges are Egyptians. Only arabic speaking advocates can practice in Kuwait courts. There are several good indian advocates working in several law forms, I believe, they are working as consultants/advisors. They understand the case well written in English. I consulted 3-4 arabi speaking advocates, but unsatisfied with their ability to present the case. Find below contact numbers of some Indian advocates they may be able to help you. Did you read carefully, condition 5.in the contract? If you find a good advocate (?), that condition is enough to get out of the case.(Call me if possible)

1. Manoj Nair - 66150085, 99357985.
2. Mr Anup Vasu (Contact thru Waleed 97615765)
Posted by : Club Mahindra Well wisher
On 1/24/2010
4:04:54 AM
Please see the consumer complaints using the following links (and many more in the site).

http://www.consumercomplaints.in/complaints/never-take-club-mahindra-membership-c62104.html

http://www.consumercomplaints.in/complaints/club-mahindra-c195918.html

http://www.consumercomplaints.in/complaints/false-promises-and-credit-card-fraud-c107934.html

http://www.consumercomplaints.in/complaints/cheating-clients-c138360.html

http://www.consumercomplaints.in/complaints/club-mahindra-holidays-c204035.html

http://www.consumercomplaints.in/complaints/termination-of-membership-c29503.html

http://www.consumercomplaints.in/complaints/forgery-c191231.html

http://www.consumercomplaints.in/complaints/club-mahindra-holidays-c149098.html
Posted by : james joseph
On 6/30/2010
3:29:16 AM

Harassment from Emirates continues, myself and my family attends the court regularly, they want money from us for nothing.I had launched complaints to External Affairs .If we join together we will be able to put an end to their cheating,
please suggest

James
Posted by : vijay ragvan
On 1/16/2011
11:45:23 PM
dear friends, i join club mahindra holiday membership in 2009. I have use my complementry holiday in Goa in june 2010 which was booked by emirates springs company by just a single call to their member service representative. Now after completing the total membership amount i got my club mahindra and RCI cards i book my week in USA online. Its very easy and simple just visit www.rci.com

Posted by : Good Samaritan
On 1/17/2011
12:43:05 AM
Dear All,

Many thanks for posting this information and alerting others. I think the purpose of the Forum is well served. There are few lessons.
1. Never have any contact with sales persons unless you have interest in the product or service. Also make diligent inquiries. Please remember the law " Customer beware"
2. Never sign any document in a hurry or without reading and understanding fully. Never sign any thing first time.Wait and think cool.
3. Never agree for any financial dealings on phone without reading the documents.
Posted by : sandy
On 1/17/2011
2:01:48 AM
I too had a very bad experience with Emirates springs and i forwarded a mail to all my friends about it.I completed all the installments before the stipulated time thinking that i can avail it for my vacation.The agent agreed to do the hotel bookings and gave me a voucher. Fortunately I checked the booking with the hotel thru internet. I was shocked to hear that there was no such booking at all ,which was a day before my trip. I had to cancel my leave and do the hotel booking thru travels for another day. After I came back from vacation i asked emirates springs to cancel my membership. They said they will refund only 40% of what I paid. So I contacted Club mahindra, India with all the documents and emails which Emirates Springs sent to me. They said they are ready for the refund, but emirates springs are not ready to refund their commission (which is actually 60% of what i paid).According to me,Its really a foolish idea to take such a lifetimemembership from kuwait.
Posted by : james chemplayil
On 6/5/2011
1:54:25 AM
Dear Fellow Indians,

Emirates Case against me was kept pending for long time in the court in favour of me, but they have restarted it again. They have prepared a false report by public prosecutor telling that I am ready to pay the amount without my awareness and submitted in the court. I am planning to fight against the company till success, please join hands with me , it will be very much helpfull Contact me 66850243.

Thanking all
James
Posted by : Informer
On 3/4/2012
3:49:58 PM
Dear All,

Still they are calling people... I got a call today saying that i won some prizes. Thanks for your postings, whether their intention bad or good, i dont want to waste my time attending this.

Thanks agin for your info..
Posted by : Gopinath
On 5/4/2012
12:36:58 PM
Every year we have pay about Rs.15000/- approx. as maintenance. with this amount, we can plan some few days outing as we like and ofcourse not so "far away" places.Now if we stop paying this amount, we lost the membership. What can we do now??
Posted by : babu
On 2/18/2013
9:38:03 PM
Thank you james for informing about your bad experiance,in 2011 i paid 100kd, later i thought it is not worth, hence did not bother about it, now they are calling me and threatening to file a case,
Thanking you,
babu
97447635
Posted by : sha
On 3/2/2013
7:51:48 PM
i lost from them 1900 kwd.

i stopped by airport they filed case

i coudnt go my mother death also
Posted by : Ray
On 7/1/2014
5:51:36 PM
Hi, Has anyone won a case against ESR? i recently signed a contract with them and would like to terminate the contract, but they say that it cannot be canceled. Can anyone please advise..
Posted by : Musthafa
On 11/9/2014
11:37:24 AM
Dear Forum friends,
I would like to know about the Emirates Spring company and their Holiday club membership. Would like to hear good/bad experience from the club members.
 
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