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Kuwait airport authority takes measures to tackle jam

KUNA Wednesday, June 22, 2016

The Directorate General of Civil Aviation (DGCA) declared on Wednesday new measures would be executed this week to revamp work and services at Kuwait International Airport.

Yousef Al-Fozan, the DGCA General Director, said in a statement to KUNA that the entry zone for departing passengers would be expanded, with a gate for all passengers, another for Kuwaiti and GCC citizens and a third for first-class, business travelers and crew members.

Seven X-ray scanning devices have been installed, and other ones would be set up next week, said Al-Fozan, who also revealed that the departure counters would be increased from 10 to 22.

There are 100 counters for serving the departing passengers and their luggage at the passengers' terminal, in addition to eight electronic devices for issuing booking tickets for passengers carrying luggage by hand only.

Moreover night-time flights have been re-scheduled to avert jamming.

The airport can accommodate 2,000 departing passengers per hour. It receives 100 planes in regular days and 130 ones during travel seasons.

Al-Fozan also said that 200 personnel wearing phosphoric uniforms have been tasked with aiding the passengers.

New gates at the parking lots have been built.

A contract has been worked out with a Turkish company to build a new passenger terminal at a projected cost of KD 1.3 billion. The six-year contract has been signed to increase the passenger capacity from six million to 25 million per year.


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Mahesh B
Sunday, June 26, 2016
Nicely and beautiful personality

What is the Point
Saturday, June 25, 2016
What is the point of increasing the counters and putting more scanners but the civil aviation turning a blind eye to the airlines especially Kuwait Airways check-in counters.

Take Kuwait Airways for example. They have lot of counters but you never see more than 3 staff doing the check-in, no matter how much rush or queue there is. Sometimes its only 1 staff doing the check-in. It looks like Civil Aviation is turning a blind eye to such things.

Coming to immigration it is the same thing, not more than 4 or 5 counters at any given time are manned. Rest are empty. You want to improve the service and not make it look like a auction house then put more staff and make them work. Do it at least during peak rush hours. That is all there is to do. Putting more counters will just be further embarrassment as you you will just see more counters empty.

a.v.a
Friday, June 24, 2016
With all the rush and confusion it was commendable to see the Airport personnel and the Security personnel so friendly and kind and considerate. Is this only because of the holy month, or have the officials finally become more professional.

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